ALM Logo
  • Member Login
    • Retailer
    • On Premise
    • Multi Store Owner
  • Supplier Login
    • Login
    • Metconnect
  • Join Us
    • As a retailer
    • As a supplier
  • About us
  • |
  • Warehouse locations
  • |
  • Contact us
  • |
  • FAQ
  • Member Login
    • Retailer
    • On Premise
    • Multi Store Owner
  • Supplier Login
    • Login
    • Metconnect
  • Join Us
    • As a retailer
    • As a supplier

Frequently Asked Questions

: 

Can I open an account to buy non-alcoholic products only?

:  Yes, you can open a 'Non-alcoholic' account by completing the online application form.

: 

How long would it take for a credit application approval?

:  There is no set timeframe, however our team endeavor to process and finalise applications in a timely manner.

: 

Can I open an online only account?

:  Yes, however it all comes down to what restrictions you have on your liquor license.

: 

How can I open an account?

:  You will need to click Join Us and fill out our online credit form.

: 

What do I need to do to set up an account?

:  You will require a liquor license (and a tobacco license if you wish to purchase tobacco). You may also be required to provide a WET quotation, proof of identity documentation, trust deed copy and copy of club constitution.

: 

What are your terms?

:  After an expression of interest an ALM representative will be in touch with you to discuss the terms.

: 

Do you deliver regionally?

:  Yes, we deliver to all corners of Australia through strategically placed Warehouses throughout Australian States and Territories.

: 

How many deliveries would I get per week?

:  After an expression of interest an ALM representative will be in touch with you to discuss delivery options.

: 

How do I find out about my delivery days?

:  After an expression of interest an ALM representative will be in touch with you to discuss delivery options.

: 

When I register with ALM, where do I find my password?

:  Once you have applied to become a customer, you will be provided a welcome letter from ALM. Within this letter you will be provided an ALM account number. Please click here to view registration process to obtain a password and access.

: 

I can't log on to the portal and have forgotten my password. What do I do?

:  CUSTOMERS: If you have forgotten your password or have been locked out please use the "Forgotten Password" option. If you are still having trouble please contact us via almnationalretailsupport@almliquor.com.au and we will get in contact with you ASAP.

:  SUPPLIERS: Please contact your Head Office Rep within your business who will have access to reset your password. If unknown who that representative is, please contact us via almnationalretailsupport@almliquor.com.au and we will get in contact with you ASAP

ALM
Metcash 2022.
All rights reserved.

Legal

  • Privacy policy
  • Terms & conditions
  • Trading terms
  • Credit reporting policy
  • Tasmania | Liquor Licensing Act 1990

Get in touch

  • Contact us